WPT Global App Refund Policy
WPT Global Refund Policy
Introduction
Welcome to WPT Global events! To ensure that participants have a highly valued experience and achieve satisfactory outcomes during the events, we have established the following refund policy to protect your rights.
Overview of the Refund Policy
WPT Global is committed to providing a fair and transparent refund policy that allows participants to receive refunds under specific circumstances. Here are the key points of the refund policy:
- Participants who request a refund before the event starts are eligible for a full refund.
- Once the event has already started, participants are not eligible for a refund.
- In the case of force majeure, event cancellation or postponement by the organizer, participants are eligible for a full refund.
- Participants who are disqualified due to violation of event rules or inappropriate behavior are not eligible for a refund.
- A full refund will be processed within a reasonable time frame after the refund request is approved.
Please note that this policy applies only to events organized by WPT Global. Refund policies may vary for events organized by partners or third parties. We recommend carefully reviewing the refund conditions of the event before registering.
Refund Application Process
If you wish to apply for a refund, please follow the steps below:
- Contact WPT Global’s customer support team and provide your registration information and the reason for the refund.
- The customer support team will evaluate your application and process it based on the refund policy provisions.
- If your refund request is approved, we will initiate the refund process as soon as possible and refund the amount through the specified payment method.
The processing time for refunds may vary depending on the payment method and the processing period of the bank. We strive to process refund requests as quickly as possible.
Contact Us
If you have any questions about the refund policy or if you would like to apply for a refund, please feel free to contact our customer support team. You can reach us through the following methods:
- Email: [email protected]
- Customer Support Website: www.wptglobal.com/refunds
Our customer support team is looking forward to assisting you and will make every effort to resolve your issues and meet your needs to the best of our abilities.
FAQ
How much are the Money Fishes worth Big Bass Bonanza?
How much are the Money Fishes worth Big Bass Bonanza? The values range from 2x your bet to 50x your bet, depending on the size of the fish.
Can I use tracking software or a HUD?
Can I use tracking software or a HUD? No, the use of third party software is prohibited.
Is it safe to play on WPT Global?
Is it safe to play on WPT Global? WPT Global is licenced in Curaçao by Gaming Services Provider N.V. and its RNG (random number generator) is independently certified by Gaming Laboratories International (GLI).
What are the Big Bass Bonanza multipliers for each retriggered 10 free spins round?
What are the Big Bass Bonanza multipliers for each retriggered 10 free spins round? The first retrigger gives the wild a 2x multiplier, the second retrigger gives a 3x multiplier, and the third retrigger gives a 10x multiplier on your wild.
How to play okey online?
How to play okey online? During the game each player receives a hand of 14 tiles. The objective of the game is to form a hand that consists entirely of sets of equal numbered tiles and runs of consecutive tiles of the same color. This can be achieved by drawing and discarding tiles. The first player to complete their hand wins the game.
Download and Play WPT Global App: Windows, macOS, Mobile (iPhone & Android)
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