WPT Global App Refund Policy
WPT Global Refund Policy
Welcome to WPT Global events! To ensure that participants have a highly valued experience and achieve satisfactory outcomes during the events, we have established the following refund policy to protect your rights.
Overview of the Refund Policy
WPT Global is committed to providing a fair and transparent refund policy that allows participants to receive refunds under specific circumstances. Here are the key points of the refund policy:
- Participants who request a refund before the event starts are eligible for a full refund.
- Once the event has already started, participants are not eligible for a refund.
- In the case of force majeure, event cancellation or postponement by the organizer, participants are eligible for a full refund.
- Participants who are disqualified due to violation of event rules or inappropriate behavior are not eligible for a refund.
- A full refund will be processed within a reasonable time frame after the refund request is approved.
Please note that this policy applies only to events organized by WPT Global. Refund policies may vary for events organized by partners or third parties. We recommend carefully reviewing the refund conditions of the event before registering.
Refund Application Process
If you wish to apply for a refund, please follow the steps below:
- Contact WPT Global's customer support team and provide your registration information and the reason for the refund.
- The customer support team will evaluate your application and process it based on the refund policy provisions.
- If your refund request is approved, we will initiate the refund process as soon as possible and refund the amount through the specified payment method.
The processing time for refunds may vary depending on the payment method and the processing period of the bank. We strive to process refund requests as quickly as possible.
If you have any questions about the refund policy or if you would like to apply for a refund, please feel free to contact our customer support team. You can reach us through the following methods:
Our customer support team is looking forward to assisting you and will make every effort to resolve your issues and meet your needs to the best of our abilities.
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